Terms of service

Welcome to the CLAX® online store operated by Rauschenberger Innovations GmbH ("Company," "we," "us," or "our"). By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms, please do not use this website.

Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use this website or place an order.

Products and Availability

We make every effort to display our products as accurately as possible. However, product descriptions, specifications, images, pricing and availability are subject to change without notice.

We reserve the right to limit quantities, discontinue products or refuse orders at our sole discretion.

Orders and Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or reject any order for any reason, including product availability, pricing errors or suspected fraud.

A contract of sale is formed only when we accept and process your order.

Pricing and Payment

All prices displayed on this website are in U.S. Dollars (USD), unless otherwise indicated.

Payment must be received in full before products are shipped.

Payments may be processed through Shopify Payments, Shop Pay, PayPal and other approved payment providers.

Returns and Refunds

Returns, refunds and exchanges are governed by our Return & Refund Policy, which is incorporated into these Terms & Conditions by reference.

Intellectual Property

CLAX® is a registered trademark of Rauschenberger Innovations GmbH in the United States and other jurisdictions.

All content on this website, including text, graphics, logos, images, videos and designs, is protected by intellectual property laws and may not be copied, reproduced, distributed or used without prior written permission.

Permitted Use

You agree not to:

  • Use this website for unlawful purposes;

  • Interfere with the operation or security of the website;

  • Attempt unauthorized access to systems or data;

  • Copy or exploit website content without authorization.

Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis, except as otherwise expressly stated.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

Nothing in these Terms limits any rights that cannot be excluded under applicable law.

Limitation of Liability

To the fullest extent permitted by law, Rauschenberger Innovations GmbH shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to the use of this website or the purchase of products.

Our total liability shall not exceed the amount paid by the customer for the applicable product.

Some jurisdictions do not allow certain limitations of liability, and such limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless Rauschenberger Innovations GmbH, its officers, directors, employees and affiliates from any claims, damages, liabilities and expenses arising from your violation of these Terms or misuse of the website.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to conflict of law principles.

The exclusive place of jurisdiction, to the extent permitted by law, shall be the competent courts of Germany.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated Terms become effective upon posting on this website.

Contact Information

Rauschenberger Innovations GmbH
Saynstrasse 41
D-57627 Hachenburg
Germany

Email: service@clax.de
Phone: +49-7141 66 23 0

Last updated: June 2026